What does level 2 chimney inspection involve?+
Describe the change in use or condition prompting the visit and ask why this inspection level is proposed. Clarify accessible-area checks, interior scanning and how any unexamined portions will be documented for the identified system.
How is the price decided?+
The scope depends on the condition, access and parts needed. Ask for a written quote for level 2 chimney inspection, including any callout charge, before authorizing work. Prices are not published on these pages; ask for the written quote.
What information should I have ready?+
Describe the issue: A sale, damage event, equipment change, or operating concern needs a detailed review. Have your address, relevant model or hardware details and any previous work records ready.
How soon can the work be arranged?+
Confirm availability and the expected time on site when you contact the provider. Access, diagnosis and parts availability can affect the appointment; this page does not promise an arrival time.
How will I know what is included?+
Ask which of these are part of the proposed scope: inspection tools, camera equipment, written report. Confirm exclusions and the completion check in writing.
What does Level 2 involve beyond a camera scan?+
CSIA’s masonry guide includes accessible roof, attic, basement and crawl-space inspection, as well as interior scanning. Ask the inspector to describe the applicable scope for the actual chimney and connected appliances.
Why might an appliance change lead to a Level 2 proposal?+
The CSIA guide identifies changed conditions, including a different appliance or fuel, as reasons for a more detailed inspection. Ask which change or finding supports the recommendation for your installation.
What if an attic or another inspection area cannot be reached?+
CSIA’s guide calls for access exceptions and their reasons to be recorded. Ask what remains unexamined and how the limitation affects the report and any proposed follow-up.
What should I be able to match between the report and my property?+
Request clear identification of the chimney, connected appliances and photographed locations. Keep the scope and findings together so an observation can be traced to the part examined rather than inferred from a generic report heading.
Service illustration · not a completed customer project
